Online Bingo Rules

No deposit bonus policy:

This Offer valid for NEW account holders and only one (1) account per household, shared computer, physical address and/ or internet connection will qualify for this offer. In case multiple accounts are found, without any prior notice the management will close all identical accounts and all winnings will be forfeited.

Household Accounts:

In special cases, two or more people within the same household may open accounts without it being considered as duplicates.

For an account to be considered as a household account, the original account MUST be an active depositor; and have contacted our customer support staff notifying them that a household account is about to be opened.

All necessary documentation must have been received in the original account prior to requesting a household account procedure.

Withdrawal Restrictions for Household Accounts

When one of the accounts within the same household requests a withdrawal, all accounts included within the same household will be subject to bonus restrictions and inability

This is a temporary situation that will be reversed after seven (7) day period after the withdrawal being processed or if a deposit is made into any of the household accounts at any time during this period.

Withdrawal Policy:

1. There must be at least one deposit of minimum $20 in your account
2. Player(s) can withdraw winnings coming from Free Sign-up Bonus limited to a maximum of $50*.
3. Verification: Either you have call on phone to verify your account or you have received our verification call
4. Your Deposit plus Deposit bonus plus Chat BBs must be wagered as per our promotions before being eligible to request a withdrawal.
5. Withdrawal requests are processed on Monday, Wednesday and Fridays. Only depositing player(s) can request withdrawal
6. Subsequent withdrawal request will be considered upon completion of the previously made withdrawal request if any.
7. Minimum withdrawal request is $100. ALL withdrawal requests below $100 will be rejected. Maximum withdrawal limit on bingo and casino game winnings is $1250 per week.
8. Winnings derived from any complimentary promotional Bonus Bucks (except for free sign-up bonus) received by the Player are not eligible for withdrawal.
9. Once a payout is requested, Player will forfeit all BB's left in their account up to the value of the remaining cash balance. In case of withdrawal not being approved the lost BB's would be reinstated. Example: A Player "x" has $300 cash in account and $300 BB's. Player withdraws $200 cash leaving $100 cash in account. Player's BB's will be reduced to $100.
10. In order to ensure the withdrawal amount reaches the right person, all players making their first withdrawal MUST send us the documents as mentioned in Documents required Section.
These details MUST match the details listed in their account profile (name, address, phone number and email address). Updated documents are to be furnished every 6 months if applicable. Use of invalid contact details will result in closure of account and all winnings will be forfeited. The documents can be sent to toll free (for U.S. residents) via fax to (866) 878-2214, or scanned and uploaded by logging into bingo account, alternatively sent by email to documents@usabingoChief.com.
Players are requested to contact Live Help to know about all applicable documents needed for withdrawal processing. After sending the documents to us player(s) can contact Live Help after 30 minutes to confirm if we have received their documents and if they are legible
11. Approved withdrawal will be paid within 10 business days. We want our player(s) to win and withdraw big all the time and get fee exemption. We have drastically reduced withdrawal fee plus there is no fee for withdrawals above $300! The applicable fee in sending withdrawal will be deducted from the withdrawal amount as per the table below:



Withdrawal Amount	Fee
$301 and above	Nil
Up to $300	$25


Note: Check request of $500 or more will be processed and dispatched within 48 hours and no fee will be charged


12. Winnings derived from NCB** will be rejected.
13. We recommend that players visit the rules page on a regular basis. Management reserves the right to edit the site Rules without prior notice.

For any concerns regarding withdrawal please contact our withdrawal department at withdrawals@usabingoChief.com.

Deposit Bonus and Wagering Requirements:

All deposit bonuses at USA Bingo Chief are based on promotion. Your bonus amount will be credited to your account immediately. Bonuses and compensations can only be used on Bingo, Keno and Slot games.

In the interest of fair gaming, we require all players to fulfill the wagering requirement. This requirement is in the interest of fair play considering that any wager at USA Bingo Chief site can return a sizeable winning.

Deposit Bonus and Wagering Requirements:

You must wager at least (1) one times your last deposit amount for the bonus to automatically kick into your available balance.

Withdrawal Play Through Requirement: which is wagering the sum of deposit amount, respective deposit bonus and Chat BBs a total of (3) three times for Bingo Games and fifteen (15) times for casino games unless exclusively specified in the promotions.

* Player(s) can withdraw winnings coming from Free Sign-up Bonus limited to a maximum of $50. Player’s account will be credited with $50 cash (wagering not applicable on this $50 credit) along with the initial deposit amount and applicable bonus opted by the player. The player has to meet the wagering requirement if applicable for the deposit amount and all associated bonuses including Chat BBs taken by the player from the time of deposit and before making a withdrawal request.

Example1: A Player "x" wins $100 from our free signup-bonus and wants to deposit to be able to withdraw his winnings. Player chooses to go for straight deposit (zero % deposit bonus and no-wagering required option) of $100. Player's account will be reset and credited with $50 Cash Plus $100 Cash plus $00.00 bonus. Therefore the player’s has $150 in Cash and can withdraw all $150 if he wishes or can play on to win more and withdraw.

Example2: A Player "x" wins $100 from our free signup-bonus and wants to deposit to be able to withdraw his winnings. Player chooses to go for a deposit of $100 with 300 % deposit bonus and 3-times Bingo and 15-times Casino games wagering required option. Player's account will be reset and credited with $50 Cash Plus $100 Cash plus $300 bonus (300% of $100). Therefore the player’s has $150 in Cash and $300 in bonus. The player needs to wager $400 ($100 cash + $300 bonus) at lease 3-times on bingo games ($400 X 3=$1200) and or 15-times on casino games ($400 X 15 =$6000) to be eligible for withdrawals. In case the player has won chat BBs before making a withdrawal request the chat BBs are supposed to be wagered too, 3-times or and 15-times depending on the games played.

** Non-Cashable Bonuses (NCB): In exceptional cases we offer NCB to our loyal Players. Player(s) are requested to re-set there Bingo account by contacting Live Help or exhaust the entire NCB amount before making deposit.

Documents required Section:

Deposits using a Credit Card:

1. Photo Identity Card.
2. Utility bill. (If your Identity card has the same address which matches with our records. You need not send Utility bill.)
3. Front and Back of card(s). (The CVV (last 3 digits at the back of card) number of the cards is to be omitted/concealed).
4. Authorization form for the card(s) dully filled and signed

Deposit using other deposit option:

1. Photo Identity Card.
2. Utility bill. (If your Identity card has the same address which matches with our records. You need not send Utility bill.)

Note: These details MUST match the details listed in their account profile (name, address, phone number and email address). Updated documents are to be furnished every 6 months if applicable. Use of invalid contact details will result in closure of account and all winnings will be forfeited. The documents can be sent to toll free (for U.S. residents) via fax to (866) 878-2214, or scanned and uploaded by logging into bingo account, alternatively sent by email to documents@usabingoChief.com. Players are requested to contact Live Help to know about all applicable documents needed for withdrawal processing. After sending the documents to us player(s) can contact Live Help after half hour to confirm if we have received their documents and if they are legible.

Registration and Participation Policy:

1. Players must be at least 18 years of age or older to play at USA Bingo Chief.
2. Players using false or misleading information during registration will have their accounts closed and all winning will be forfeited.
3. Players are allowed to have only one account per household, shared computer, physical address and/ or internet connection. Please send a mail to support@usabingoChief.com in case you wish to open multiple accounts. Prior written permission is mandatory before opening any additional accounts.
4. In case of system malfunction, we will refund all bets placed on the game. In which case USA Bingo Chief will be under no obligation to pay players who take advantage of these occurrences and an alternative award may be determined on a case by case basis.
5. It is the responsibility of Player to ensure that they read, understand and comply fully with all site rules and any national and international laws and regulations applicable to the Player.
6. Management reserves the right to terminate any Player at any time without notice if found to be violating any of the site rules. In such a case the account will be closed and all winnings will be forfeited.
7. Management reserves the right to edit the site Rules without prior notice. We recommend that players visit the rules page on a regular basis.
8. The purchase of all cards is final. It is players' responsibility to keep their User Name and Passwords secure at all times, ensuring the prevention of any unauthorized use of the same and therefore accepts liability for any damages which may be caused by the misuse of the Player account. In case of any dispute, management decision will be final.
9. Players from the countries listed below are prohibited to play for real money or to take advantage on any free chip offer. We apologize to these customers for any inconvenience.

The countries are: Albania, Armenia, Azerbaijan, Belarus, Belarussia, Bosnia, Bosnia and Herzegovina, Bulgaria, Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Herzegovina, Hungary, Turkey, Indonesia, Kosovo, Latvia, Lithuania, India, Israel, Malaysia, Moldova, Montenegro, Romania, Russia, Russian Federation, Serbia, Slovakia, Slovenia, Ukraine, Poland and Yugoslavia.

*Management reserves the right to add or remove countries from the list without prior notice.